Fostering rural and environmental tourism through SMART touristic information centres FRET-STIC

Project funding	EU
Project website	N/A
Programme website	Kosovo* – North Macedonia
Contribution to the Programme’s specific objective	Tourism potentials are enhanced and regional values further promoted
Project start date	16.05.2018
Project end date	31.10.2020
Project total budget	EUR 200.924,50
Project EU funding	EUR 149.005,60

Project Description

Description	The action “Fostering rural and environmental tourism through SMART touristic information centres FRET-STIC” proposes establishment of four networked tourism information centers (TIC) in cross border region set in Sharra, employing a common operational platform – involving standardized business processes, as well as a software platform to support the concept. Overall objective: Development, promotion and presentation of local and regional tourism through innovative approached and systems for improved rural and environmental experiences Direct beneficiaries: • Tourism information Centers • Local Authorities • Agencies for regional development • Agencies for tourism and culture, • CSOs; • SMEs • Cluster of tourism • Chamber of Commerce
Expected results	• Networked SMART touristic information centres, running a mutual platform based on standardized business processes and on existing touristic information platforms • Designed business processes to effectively and efficiently serve tourists through STICs, as well as collect data on their behaviour and preferences. • Trained staff on both sides of the region to perform on STICs. • Create digital matrix on mapped tourism infrastructure and events in Sharra, including marked/unmarked pedestrian trails, signalling, lodging, eateries, other POIs and events • Created materials on contents for promotion of the cross border tourism in Sharra • Trained TIC’s, municipal, regional agencies, CSO’s staff on smartly serving/collecting data on tourist, as well tourism products created from the matrices.
Expected outputs	N/A

Description

The action “Fostering rural and environmental tourism through SMART touristic information centres FRET-STIC” proposes establishment of four networked tourism information centers (TIC) in cross border region set in Sharra, employing a common operational platform – involving standardized business processes, as well as a software platform to support the concept.

Overall objective: Development, promotion and presentation of local and regional tourism through innovative approached and systems for improved rural and environmental experiences

Direct beneficiaries:
• Tourism information Centers
• Local Authorities
• Agencies for regional development
• Agencies for tourism and culture,
• CSOs;
• SMEs
• Cluster of tourism
• Chamber of Commerce

Expected results

• Networked SMART touristic information centres, running a mutual platform based on standardized business processes and on existing touristic information platforms
• Designed business processes to effectively and efficiently serve tourists through STICs, as well as collect data on their behaviour and preferences.
• Trained staff on both sides of the region to perform on STICs.
• Create digital matrix on mapped tourism infrastructure and events in Sharra, including marked/unmarked pedestrian trails, signalling, lodging, eateries, other POIs and events
• Created materials on contents for promotion of the cross border tourism in Sharra
• Trained TIC’s, municipal, regional agencies, CSO’s staff on smartly serving/collecting data on tourist, as well tourism products created from the matrices.

Expected outputs

N/A

Partners Type

Lead partner	Institution name: CeProSard – Center for promotion of sustainable agricultural practices and rural development – Skopje Country: North Macedonia Address: Str.1550, no.8A Vizbegovo 1000 Skopje Website: https://www.facebook.com/azhrjug/ Legal status: Private
Partner	Institution name: Komuna e Tetoves – Општина Тетово Country: North Macedonia Address: Dervish Cara nn 1200 Tetovo Website: https://www.tetova.gov.mk/ Legal status: Public